How can we help you?

Collections

Settlement & Withdrawals

Managing Refunds

Local Currency Payouts

Account Setup and Settings

Collections

Digital Payments made simple! No more hurdles in collecting payments worldwide. With our collections product, you can easily accept digital payments and get settled in fiat.

Which currencies and digital assets are supported in Collections Product?

How can I keep track of the payments I have received?

I didn’t receive my settlement, what can I do?

How long does it take for my payment to be confirmed?

Why was my payment not detected?

What do I do if my customer makes an over/underpayment?

How do I know when to deliver my services?

What are the different roles and Permissions Accessible in Collections Product?

How can I check status of the amount received

Is KYC Mandatory for my customers?

Services are provided by Trans-Fi UAB (registration no. 306117433) with an address at Pramones 10G, Vilnius, Lithuania - 11118. Lithuania operating under virtual asset service provider licenses issued by Financial Crime Investigation Service of Lithuania.

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