Products

Ramp

Buy and Sell digital assets easily with TransFi Ramp Services.
Do I need to be a registered business? | Ramp

Yes, Ramp is a B2B service designed for registered businesses. If you are not yet registered, you are welcome to sign up and explore our test environment. We may also be able to provide an account with limited volume based on your business plan.

Can I receive notifications about payment status changes and other events related to my Ramp?

Yes. We recommend setting up Webhooks to receive automatic, real-time notifications for payment status changes and other important events directly to your system.

Are there transaction limits?

Yes, transaction limits are in place to enhance security and ensure regulatory compliance. These limits can vary depending on the user's KYC verification status, the payment method used, and country-specific regulations.

How can I get started? What documents are needed? | Ramp

Getting started is simple. Contact our team at sales@transfi.com to begin the onboarding process. We will guide you through the required documentation and integration steps. You can also explore our sandbox environment to test Ramp's functionality before going live.

Do you support Ramp to all banks and bank accounts?

Transfers with incorrect account details usually fail instantly. In some cases, certain banks may take up to 24 hours to confirm the failure.

How does TransFi handle refunds and payment reversals?

TransFi supports refund processing for eligible transactions. Refunds can be initiated through the dashboard or via API. For detailed steps, refer to the Processing Refunds section in the developer documentation.

I received more/less digital currency than the estimated amount in my order. What should I do ?

The crypto amount quoted is an estimate. Since bank transfers usually take 1–3 business days to settle, the actual market price may change by the time we receive your funds. Your order is always executed at the real-time market rate once your payment is settled, which may result in receiving slightly more or less than the estimate.

Offramp - How do I find transaction hash once I have made digital payment?

The transaction hash (TXID) confirms a transaction on the blockchain. Your users can typically find it in one of three places:

  • In their Wallet/Exchange App: Under the transaction history or details section.
  • On a Blockchain Explorer: By searching their public wallet address on an explorer (e.g., Etherscan for Ethereum).
  • In Confirmation Emails: Most wallets and exchanges send an email notification that includes the TXID.
What are the fees associated with using Ramp?

We offer a competitive and transparent fee structure. Pricing varies based on factors like transaction volume, payment methods, and geographic region. Please contact our sales team at sales@transfi.com for a detailed pricing proposal tailored to your business.

What are the KYC (Know Your Customer) requirements for end-users?

To comply with global financial regulations, end-users are required to complete a one-time Know Your Customer (KYC) verification. This is a streamlined process, typically requiring a government-issued ID and a selfie, designed to be fast and user-friendly.

What can I use Ramp for?

Ramp enables seamless conversion between fiat and digital assets. Users can easily on-ramp (buy digital assets with fiat) and off-ramp (cash out crypto/stable coins into fiat). It supports participation in digital assets activities like staking, lending, and yield farming, while businesses can integrate Ramp to provide smooth, global payment experiences.

What is Ramp?

Ramp refers to the on-ramp and off-ramp services provided by TransFi that accelerate the adoption of digital assets while offering a cost-effective solution for global transactions.

On-Ramp → Buy crypto using fiat.

Off-Ramp → Sell crypto and get fiat.

What is meant by prefunding? Am I sending funds to TransFi first?

Prefunding means depositing funds with TransFi in advance to enable instant transaction processing (buying, selling, or payouts). These funds serve as a reserve for smooth operations. You’re not paying TransFi — you’re ensuring faster, reliable transactions through their payment infrastructure.

What happens in case the account details are incorrect? | Ramp

Transfers with incorrect account details usually fail instantly. In some cases, certain banks may take up to 24 hours to confirm the failure.

Do you support off-ramping to all banks and bank accounts?

Yes. Ramp allows your users to purchase digital assets to any active crypto wallet. For off-ramping, they can cash out to their bank accounts in any of our supported countries.

How can I track realtime status once a payout has been initiated? | Ramp

You can track status in the Transactions screen of the Ramp Dashboard or call the get-buy-order API.

Ready to simplify global payments?

Send, receive, and swap funds worldwide with ease and transparency—across 70+ countries and 40+ currencies.