Payments & Operations

Settlement & Withdrawals

Withdraw funds from yourTransFi balance and settle them into your bank account or to your digital wallet of choice.
Can I change my settlement currency?

It is impossible to change the settlement currency of an account.

However, what you can do is contact customercare@transfi.com and ask for a new account with the desired settlement currency which can be then linked to your current one.

How do I transfer my account balance to my digital wallet?

Want to transfer your TransFi funds to your digital wallet? Here's how.

Step 1: Make sure you have successfully passed KYB.

Step 2: Transfer your funds to your desired address using digital payout.
Any questions? Please reach out to customercare@transfi.com. We will be more than happy to assist.

I already have more than 3000 USD in my account, why are they not settled?

You already passed the required threshold for settlement and still can't withdraw? Here's what to do.

Step 1: Make sure to submit the requested documents for company verification.  Learn more  here

Step 2: If you have submitted all the required documents, and still haven't got your funds settled, please reach out to operations-sg@transfi.com for further assistance.

I have successful payments in my account, how can I withdraw the funds?

Note sure what you need to do to withdraw your funds? Here's a brief explanation on how to proceed.

- Step 1: Make sure you have successfully passed KYB.

- Step 2: Make sure you have more than USD 3,000 or equivalent in your account. (Minimum withdrawal threshold).

- Step 3: Fill in your bank details. Make sure to have correctly filled in all your bank details. 


If all of the above steps are completed, then your funds will be settled into your account automatically within the next business day.


Any questions? Please reach out to customercare@transfi.com. We will be more than happy to assist.

Is it possible to withdraw funds with digital currency instead of fiat?

Yes, if your account has digital access, you will be able to send it to any wallet address through the payout function.

In order to activate the payout function, please contact customercare@transfi.com

What are the supported settlement currencies?

Below, you can find a list of all the currencies we support for settlement.

We currently support 47 currencies for digital payment requests.

When requesting digital payments for e-commerce orders or invoices, these are the local currencies we support:


Any questions? Please reach out to customercare@transfi.com. We will be more than happy to assist

What is the frequency of settlement? How fast can I get my money?

TransFi offers next-day settlements.

If all requirements are met, you will receive your funds on the next business day.


Any questions? Please reach out to customercare@transfi.com. We will be more than happy to assist.

What is the settlement process? How do I trigger settlement?

The settlement is how you withdraw your funds from your TriansFi account. It is automatically triggered.

If all the requirements for the settlement are met, your funds will be sent automatically to your bank account within the next business day.


Any questions? Please reach out to customercare@transfi.com. We will be more than happy to assist.

What is the minimum settlement threshold?

The minimum settlement threshold refers to the dollar amount to qualify for withdrawal to your bank account. The minimum settlement threshold is 3000 USD. You will receive a settlement report after every bank transfer.

Any questions? Please reach out to customercare@transfi.com. We will be more than happy to assist.

When will I receive my settlement?

Settlements will be received in your bank account after 1 business day.

Any further questions? Please reach out to customercare@transfi.com. We will be more than happy to assist.

Ready to simplify global payments?

Send, receive, and swap funds worldwide with ease and transparency—across 70+ countries and 40+ currencies.