To add or create a new contact for sending a payout, follow these steps:
To manage transactions and track settlement status, follow these steps:
Follow these steps to send a payout through TransFi:
Login to TransFi’s Payout Dashboard
Use your credentials to access your account on the TransFi Payout Dashboard.
Navigate to "Send Money"
Once logged in, locate and click on the "Send Money" option in the left-hand corner of the dashboard.
Select "Make Payment"
From the options available, select "Make Payment" to proceed with the payout process.
Fill in the Payout Form
Complete the required details on the payout form:
Choose Contact: Select the recipient from your contact list.
Account Type: Specify the type of account you are sending the payout to.
Pay From Information: Enter the account details from which the funds will be debited.
Enter and Confirm the Amount
Input the amount you wish to send and review the details to ensure accuracy.
Confirm the transaction to finalize the payout.
If you encounter any issues or need further assistance, please contact our support team.
Follow these steps to prefund your account on the TransFi Payout Platform:
1. Login to Your Account: Ensure you are logged into your TransFi Payout account.
2. Navigate to "My Accounts": From the main menu, select the "My Accounts" tab.
3. Select Currency: Choose the currency you want to use for prefunding your account. Click on "Add Money" next to the chosen currency.
4. Enter Amount: Specify the amount you want to prefund. Ensure this amount meets or exceeds the minimum required balance.
a. View Fees: You can click on "Show Fees" to view any applicable deductions.
b. Review Balances: The screen will display your current balance and the updated balance after prefunding.
5. Complete the Transaction: Select your preferred payment method and complete the transaction.
6. Confirmation and Receipt: Once the prefunding is complete, you will receive a confirmation and can download the receipt for your records.
To approve or reject a payout, follow these simple steps:
Select Action: Click the "Approve" button to confirm the payout or click the "Reject" button to decline it. Your action will be processed immediately.
Transfers can be instant or batched depending on your configuration. In Instant payouts, we initiate the payout on a realtime basis to the recipient and it is processed as per bank settlement cycle. For batched payouts, the payouts are processed in a batch as per pre-agreed cutoff time post which it is processed as per bank settlement cycle
No, the client's customers will not need to provide Proof of Identity for every transaction. The TransFi Payouts Product does not require KYC (Know Your Customer) of the recipient for each transaction. However, TransFi reserves the right to conduct KYC/KYB at its discretion.
This streamlined process helps to ensure that transactions are efficient and hassle-free for clients and their customers while maintaining the necessary compliance and security measures managed by TransFi.
Admin Roles and Their Permissions
Admin
Full access to all features and functionalities.
Can add, remove, or change user roles.
Can view and manage wallet balances.
Can create, approve, and manage transactions.
Can add and edit contacts and subaccounts.
Has access to API keys and KYB details.
Can manage the KYB process and view related documentation.
Maker
Can view wallet balances.
Can create transactions but cannot approve them.
Can add and edit contacts and subaccounts.
Limited to creating and viewing transactions.
Cannot manage user roles or access KYB details.
Checker
Can view wallet balances.
Responsible for approving or rejecting transactions.
Can view and manage transaction details.
Cannot create transactions but ensures their validity before approval.
Can manage the approval queue for transactions.
Finance Manager
View-only access to reports and analytics.
Can download financial reports.
Cannot create, approve, or manage transactions.
Limited to viewing wallet balances and transaction details.
No permissions to manage user roles or KYB details.
Includes but is not limited to:
EUR (Euro) -
GBP (British Pound Sterling) - United Kingdom
BRL (Brazilian Real) - Brazil
MXN (Mexican Peso) - Mexico
COP (Colombian Peso) - Colombia
CLP (Chilean Peso) - Chile
IDR (Indonesian Rupiah) - Indonesia
MYR (Malaysian Ringgit) - Malaysia
THB (Thai Baht) - Thailand
PHP (Philippine Peso) - Philippines
VND (Vietnamese Dong) - Vietnam
ZAR (South African Rand) - South Africa
NGN (Nigerian Naira) - Nigeria
USD (United States Dollar) - United States
AUD (Australian Dollar) - Australia
NZD (New Zealand Dollar) - New Zealand
JPY (Japanese Yen) - Japan

Send, receive, and swap funds worldwide with ease and transparency—across 70+ countries and 40+ currencies.