Introduction
Japan’s payment ecosystem consists of a mix of traditional payment methods with new innovation making it easier for people to choose from a variety of them according to their needs. While cash is still widely used by a majority of the population, digital payment solutions are on a growing streak. Let us have a look at some of the ways to make payments easier in Japan.
Key payment methods
- Cash
Japan still remains a cash - friendly society and popular amongst small businesses and rural areas. ATMs might close early but convenience stores such as seven-eleven allow access to it through foreign cards as well.
- Credit and Debit cards
Among the cashless solutions, credit and debit cards are highly used in Japan. They are accepted at most places in Japan. However, all foreign-brand issued cards might not be the ones working. It is advisable to check compatibility first and then issue a Japanese credit card.
Some major card brands in Japan
JCB - The Japan Credit Bureau is one of the most popular and largest issuers, accepted both domestically and internationally.
Visa and Mastercard - Both cards issued worldwide are accepted in Japan making transactions easier and smooth.
Revolut - Many foreigners prefer Revolut which is a virtual card and offers diverse solutions for payments domestically and internationally. It is considered to be an English- friendly alternative.
- IC Cards / Transit Cards
These cards were initially designed for public transport but are now used widely at convenience stores, taxis, vending machines. Cards like Suica, PASMO are popular and can be used to make payments as a resident or even as a traveller.
- Digital wallets and Mobile payments
Some mobile payment options include PayPay, LINE Pay, Rakuten Pay. Though some app options for digital payment may not be available globally but once set up, they are extremely useful. They are on the rise in the Japanese economy and are being embraced by the population rapidly. They use QR codes to pay.
- Konbini - Convenience store payments
In Japanese, ‘Konbini’ refers to a convenience store. They allow customers to pay online bills and purchases by receiving a code or a receipt. It is paid through cash to a cashier or a self-service machine.
- Mobile carriers
These are services offered in Japan which provide customers an alternative to pay and purchase through their monthly phone bill. Some options include NTT Docomo, Rakuten Mobile, SoftBank Corp.
Best Digital Payment Solutions in Japan
Digital and Mobile Payment apps
- PayPay
- It has the largest user base in Japan, offering cashback and rewards as well.
- It works on the QR code system and is accepted at convenience stores, restaurants, and online markets.
- Can be connected to your credit card, bank account or a prepaid balance.
- LINE Pay
- LINE Pay is an app integrated with Japan’s top messaging app. It offers peer to peer transfer, store and online payment solutions.
- Rakuten Pay
- This app works best with Rakuten users and its ecosystem. It offers Rakuten points which is beneficial and is accepted at stores and online shops like Ichiban and Rakuten.
For users who prefer seamless tap and go solutions, IC cards as mentioned before are also widely used and are an easy way.
"A truly global payment solution is not about replacing existing methods but enhancing them. At TransFi, we integrate with the most widely used local payment options in Japan, ensuring businesses and consumers have access to frictionless transactions without disrupting their preferred ways of paying." - Rahul Sahni, COO & CPO TransFi
Best Online Payment getaways for businesses in Japan
Businesses have different requirements to accept payments and one needs a reliable platform for transactions and transfer services. Here are some online payment getaways for the same which provide secure and a seamless experience.
- Komoju (By Degica)
Komoju is known best for International E-commerce supporting both domestic and international payments. Widely used methods include Visa, Mastercard, JCB.
- SB Payment Service
Backed by SoftBank, this payment service offers secure and scalable solutions supporting credit cards, carrier billing as well as e-money. It is best advisable for large businesses and companies working on a large scale.
- TransFi
TransFi is a global payment company with API integration. It is best used for startups, enterprises and online platforms supporting 250+ payment methods, 70+ country and 40+ currency.
- Rakuten
Similar to Rakuten Pay, it provides benefits to millions of Rakuten users with points and rewards. It is known best for businesses already linked with Rakuten Ichiba or Rakuten Bank.
- GMO
GMO offers credit card tokenization along with AI driven data, fraud detection etc. It is considered best for companies with membership model having recurring payments with subscriptions.
How to accept digital payments in Japan
- Choose a right payment platform and method
Depending on your needs and requirements and your role in the economy, you can choose digital payments from the ones mentioned above.
- Register with a payment provider
To accept digital payments, a payment processor is needed. Some options include TransFi, PayPay for business, LINE Pay for business, Komoju.
3. Set up your payment system
According the chosen provider, you would need to take certain steps,
- For QR codes, register and receive a QR code through the provider. You can display it at your store or website.
- For NFCs, installing a NFC-enabled POS terminal is necessary.
- For online payment getaways, integrating the payment system in your website is necessary
- Optimization of payment methods
- Once you are all set, it is important to enhance your payment methods and make them clearly visible at checkout.
- Advertise the rewards and cashback that providers offer.
- Ensure smooth transaction and experience for the user by monitoring trends.
Trends in adoption of cashless payments in Japan
Recently, there has been a growth in cashless payments in the Japanese economy. The government too aims to promote it. While the older generation still prefers the traditional cash ways, the younger generation widely uses these cashless methods
- Government Policies and initiatives
- The Japanese government has launched the ‘Cashless Japan’ initiative to promote digital payments.
- Tax incentives and subsidies were given to businesses to convert to cashless payment options.
- Growth in Ecommerce and Foreign influence
- Online shopping, streaming platforms have seen a sudden rise after COVID and have increased demand for online payment getaways and E wallets.
- To accommodate international visitors for events like Tokyo Olympics 2021, there was a need for cashless payments.
- Challenges in Cashless adoption
- Strong cash culture : Due to its security, reliability and cultural influence, many people prefer cash. Cash discounts are also offered to avoid transaction fees.
- Infrastructure in rural areas : Limited infrastructure in rural areas still makes it difficult to adopt the new payment methods.
- Small business : Many small businesses avoid these mediums to not pay transaction fees and setup costs.
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Conclusion
Despite certain challenges due to cultural influence, resistance from small businesses, and other infrastructural obstacles, cashless payments are growing more so than ever with innovations which aim to provide convenience, security and efficiency. Adopting to these ways is no longer a choice but a necessity.
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Frequently Asked Questions (FAQs)
- What are some payment methods in Japan?
- Cash
- Credit and Debit cards
- IC/ Transit Cards
- Digital wallet and mobile payments
- Konbini
- Mobile Carriers
- What are some good digital payment apps?
- PayPay
- LINE Pay
- Rakuten Pay
- TransFi
- What are some good payment getaways for businesses in Japan?
- Komoju (By Degica)
- SB Payment Service
- TransFi
- Rakuten
- GMO
- How to accept payments in Japan?
- Choose a right payment platform and method
- Register with a payment provider
- Set up your payment system
- Optimization of payment methods
- What are some challenges in adopting cashless methods?
- Strong cash culture
- Limited Infrastructure in rural areas
- Avoidance by small business
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