Frequently Asked Questions
General
What is TransFi?
TransFi is an API (Application Programming Interface) service for fiat-to-crypto onramp and offramp. We do this by enabling global & local payment methods in a regulatory compliant process and sourcing liquidity from partner providers. TransFi focuses on ease of user experience so that Web3 is simplified for the next billion users
Is TransFi licensed?
TransFi is committed to acquiring all licences as required regulatorily to operate its business. In the current construct of our products & services, we don’t require any licences
Where does TransFi secure liquidity from?
Our liquidity partners include Kraken, Prime Trust and Vauld
How can I reach TransFi?
Sales: You can reach our sales team by clicking the link here
Customer support: If your team needs to reach out to us for support, you can drop us a message any time at support@transfi.com and we will reach out to you in 48 hours
Products and services
Which cryptocurrencies do you support?
As we go live with our product, TransFi will support 70+ cryptocurrencies. The list of currently supported crypto-currencies can be seen here
Which countries are you active in?
Transfi product is going live in USA and INDIA. Coming soon.
How do we go live with TransFi?
A customer can go live with TransFi with the following steps
- Get in touch with the TransFi sales team or go to our API documentation and get started with integration with just 2 lines of code.
- Complete the Know Your Business (KYB) process to comply with our identification and verification process
- Test the integration with our team. We will provide dedicated support to assist you in the process
- Sign the contract along with the pricing
- Get production keys and go live with TransFi
We are developer friendly - Developers can get started with the TransFi on and off ramp widget integration with just 1 line of code
What is KYB and KYC?
Know Your Business (KYB) verification is a company's Anti-Money Laundering compliance. Companies must protect their interests before doing business with another business. Companies need to know if their income is misused by corrupt business owners, shareholders, and money launderers.
KYC means Know Your Customer, KYC check is the mandatory process of identifying and verifying the end users identity when establishing any relationship and periodically over time. In other words, organisations must make sure that their clients are genuinely who they claim to be.